Terms & Conditions

INTRODUCTION

This website is operated under the name Grácia Sofia, owned by Grácia Sofia Pereira de Meneses Barbosa, with a professional address at Rua dos Barbosas, no. 231, 2nd Floor Right, Braga (São José de São Lázaro e São João do Souto) 4715-267 Braga, tax identification number 513041001, and email graciasofia@graciasofia.com.

YOUR DATA AND YOUR VISITS TO THIS WEBSITE

The information or data provided by the client will be processed in accordance with the provisions established in the Privacy Policy. By using this website, the client consents to the processing of said information and data and declares that all information or data provided to us is true and corresponds to reality.

USE OF OUR WEBSITE

By using our website and/or by requesting a quote or contact through it, the client undertakes to:

3.1. Use this website only to request a quote or contact within legal procedures and valid expressions of will.

3.2. Not make any fraudulent quote or contact requests. If we can reasonably consider that a request or contact of this nature has been submitted, we will be authorised to cancel it and inform the competent authorities.

3.3. Provide us with your email address, postal address, and/or other contact details truthfully and accurately. You also consent to the use of the information provided to contact the client, if necessary.

If you do not provide us with all the necessary information, we will not be able to follow up on your request and its respective clarification.

By placing an order, requesting a quote, or making contact through this website, you declare that you are over 18 years of age and have full legal capacity to enter into contracts.

CONTRACT FORMATION

To place an order, request a quote, or make contact, you must follow the online contact procedure and must also read and accept these Terms of Use.

By doing so, you are entering into a service provision contract with us (the “Contract”). You will subsequently receive an email acknowledging receipt of your enquiry (the “Confirmation of Contact”).

AVAILABILITY OF SERVICES

The services presented on this website are subject to confirmation of availability and respective conditions by the entity Grácia Sofia.

In this regard, if any difficulty arises regarding the fulfilment of the request or contact, or if there is no availability, we will immediately inform you of the unavailability of the service in question.

INTELLECTUAL PROPERTY

The client acknowledges and agrees that all copyrights, registered trademarks, and other intellectual property rights over the materials or content provided and presented as part of the website are, at all times, ours or belong to those who have granted us the licence for their use. The client may only use such material in the manner expressly authorised by us or by those who have granted us the licence for its use. This does not prevent you from using this website to, where necessary, copy information relating to your order or the Contract data.

VIRUSES, PIRACY AND OTHER COMPUTER ATTACKS

You must not misuse this website by intentionally introducing viruses, Trojan horses, or any other technologically harmful or damaging material.

You must not obtain unauthorised access to this website, to the server on which this page is hosted, or to any server, computer, or database related to our website.

You undertake not to attack this website through a denial-of-service attack or a distributed denial-of-service attack.

Failure to comply with this clause may entail the commission of offences classified under applicable legislation.

We will inform the competent authorities of any breach of the aforementioned legislation and will cooperate with them to discover the identity of the attacker.

In the event of breach of this clause, you will also cease to be authorised to use this website.

We will not be liable for any data or losses resulting from a denial-of-service attack, virus, or any other technologically harmful or damaging program or material that may affect your computer, computer equipment, data, or materials, as a result of the use of this website or the downloading of content from it, or of the content to which it redirects.

LINKS FROM OUR WEBSITE

Should our website contain links to other pages and third-party materials, these links are provided for informational purposes only, without us having any control over the content of those pages or materials.

Accordingly, we accept no responsibility for damages or losses arising from their use.

WRITTEN COMMUNICATION

Applicable legislation requires that part of the information or notifications we send be in writing.

By using this website, the client accepts that most notifications between us will be electronic.

We will contact the client by email or provide information through notices posted on this website.

For contractual purposes, the client agrees to use this means of electronic communication and acknowledges that all contracts, notifications, information, and other notifications sent electronically satisfy the legal requirement that such notifications be made in writing.

This condition does not affect the rights recognised by law.

NOTIFICATIONS

Notifications to the client must be sent, unless otherwise indicated, by email or to the postal address provided when placing the order, request, or enquiry.

To prove that notification has been made, it shall suffice to demonstrate, in the case of a letter, that the address was correct, that it was properly stamped, and that it was duly delivered to the post office or to a postbox; and, in the case of an email, that it was sent to the email address specified by the recipient.

FORCE MAJEURE

We will not be liable for any non-compliance or delay in the fulfilment of any of the obligations assumed by us under a Contract whose cause is due to events beyond our control (Force Majeure Events).

The concept of Force Majeure shall include any act, event, failure to perform, omission, or accident that is beyond our control, including, but not limited to, the following:

  • General strike, or other forms of protest that significantly affect the country.
  • Disturbances of public order, revolt, invasion, terrorist attack or terrorist threat, war (declared or not), or threat or preparation for war.
  • Fire, explosion, storm, flood, earthquake, collapse, epidemic, or any other natural disaster.
  • Impossibility of using trains, ships, aircraft, motor transport, or other means of transport, public or private.
  • Impossibility of using public or private telecommunications systems.

Our obligations arising from the Contracts shall be deemed suspended during the period in which the Force Majeure Events occur, and we shall benefit from an extension of the period to fulfil such obligations, for a period equal to the duration of the Force Majeure Events.

We will use all reasonable means to bring an end to the Force Majeure Events or to find a solution that allows us to fulfil our obligations under the Contract, despite the Force Majeure Events.

WAIVER OF RIGHTS

The absence of a demand on our part for strict compliance by the client with any of the obligations assumed by them under a Contract or these Terms, or the failure to exercise, on our part, the rights or actions due under that Contract or these Terms, shall not constitute a waiver nor any limitation in relation to those rights or actions, nor shall it exonerate the client from fulfilling their obligations.

No waiver by us of a specific right or action shall imply a waiver of our rights or actions arising from the Contract or these Terms.

No waiver by us of any of these Terms or of the rights or actions arising from the Contract shall have effect unless it is expressly established that it is a waiver, is formalised, and is communicated to the client in writing.

APPLICABLE LAW AND JURISDICTION

The use of our website and the purchase contracts entered into through this page are governed by Portuguese law, with Portuguese law being chosen as the law applicable to anything not provided for herein.

Likewise, the Portuguese courts are recognised as having jurisdiction to settle any dispute, with express waiver of the courts of any other legal order.

This provision does not affect the other rights recognised to the consumer under the legislation in force.